Terms and Conditions / Privacy Policy

Introduction

Hope Fully Counseling respects your privacy and is committed to protecting your personal information. This policy outlines our practices regarding data collection, usage, and protection to ensure transparency and trust.

Data Collection

When you sign up for SMS updates through Hope Fully Counseling, we collect the following information:

• Name: To personalize our communications.

• Email Address: To send electronic updates and information.

• Mailing Address: For sending physical mail that may be part of our service.

• Mobile Phone Number: For sending SMS updates and alerts.

This information is collected through various means, such as our website contact form, direct emails, rental agreements, or third-party reservation systems.

Data Usage

We use your data solely for sending conversational updates and reminders related to our products or services.
We do not transfer your personal data to external organizations under any circumstances, and we have implemented strict policies to prevent unauthorized sharing of your information.
We collect your contact information to send you appointment reminders and service updates. Your data will not be shared with third parties without your consent.
We do not share your personal information, including mobile information, with third parties for marketing purposes. Your data is only used to provide and improve our services.

Data Security

We are committed to ensuring the security of your personal information. We employ a variety of security technologies and procedures such as using encrypted data and routine audits to help protect your personal data from unauthorized access, use, or disclosure.

Data Retention

We retain your personal information for as long as your subscription to our SMS service is active. You have the right to request the deletion of your data at any time.

MESSAGES AND DATA RATES MAY APPLY

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Message Frequency

Messages are recurring and messages will be sent once a day.

Opt-Out Options

You can opt out of our SMS messages at any time by texting STOP or CANCEL to our contact number or via email at support@hopefullycounseling.com. Upon opting out, you will receive a final SMS confirming that you will no longer receive messages from us, and your number will be removed from our list within 24 hours.

Non-Sharing Clause

We do not share your data with third parties for marketing purposes. Hopefully Counseling will not sell, rent, or share the collected mobile numbers.

Contact Hopefully Counseling at 9402947060 or support@hopefullycounseling.com for HELP or to STOP receiving messages.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
For any questions or concerns regarding this privacy policy or our treatment of your personal information, please contact us at support@hopefullycounseling.com.

Changes to This Policy

Hope Fully Counseling may update this privacy policy periodically to reflect changes to our information practices. We will notify you of any material changes by posting the new policy on our website and updating the effective date at the top of this page.